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Originally Posted by carolb
I thought it might be helpful to let everyone know that Medsea have agreed to refund my reservation fee and have been most helpful and friendly in the process.
Carol
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It's nice to hear that even though things haven't gone as you originally planned that things have been resolved amicably without any fuss.
I obviously don't know anything about your case but i was surprised to see that you had your reservation fee refunded. I would say this is rare where people just change their mind.
I know there is an issue with making negative comments on companies on this forum, but I always find i am more inclined to listen to cases where there have been problems, but there is still a good deal of positive feedback to be heard.
I would be interested in hearing the details of your case, even if it is 'i went over to italy looked at it, put money down, got back to blighty and thought.....oh my god!!!'. If that is the case then you have been treated extremely well.
Regards
Andy