[Diane and Peter]

Can anyone help? Our daughter shipped us an M-Bag full of books from the US on February 1 and her post office said we should get it in about 8 weeks. Well, it's been over 9 weeks and no delivery. The US post office said they couldn't track it but that we should contact the Italian customs office and see if they could locate it. The USPS did give a number to give to the customs people.

But my problem is I have no idea who to contact--the "Italian customs people" seems a bit vague--or how to get in touch with them. Are there regional or provincial customs offices or does one go directly to THE customs office in Rome?

Any guidance is greatly appreciated!

Diane and Peter