Hi
As promised feedback on my claim with AXA italy for broken pipe/damage to unrestored bathroom on our ground floor.
1. Nov. 07 Very old pipe sprung a leak. Water escaping from outside wall (1 metre+ thick!!)
2. Reported immediately to local AXA office where I pay premiums etc.
3. Loss adjustor arrived next day. Gave permission to start work. No paperwork except signing a declaration at AXA.
4. Excellent, recommended Plumber and builder couldn't start work until end Feb. No problem as don't use this bathroom in winter.
5.April 07 Work completed and all bills taken down to Loss Adjustor.
6." I'll look at these next week." and get back in touch.
7. He did!
8. He called and said he had reached a decision. I suggested a meeting.. 20 mins. later.
9. At meeting he offered a sum I felt was too low. ok there was a lot of betterment...
10. After 30 mins. discussion and four jumps in the amount he was offering, I was just about to suggest another 200 euros as a compromiise when he turned the computer screen around and said "Signora,, 'this is the maximum I can go to...see ... it was another 200 euros over the amount I almost suggested. (Was I glad I kept my mouth firmly shut at that stage) - he then hit a key on the keyboard .....
Signora, the money is on its way to your bank
Italy and the Italians they make Pragmatism an artform and I love them for it!!
