Quote:
Originally Posted by ohmygosh
We have paid our ENEL bill online w/ a credit card (up until about Nov 2007), no problem. Then it stopped and hasn't worked since (even with an Italian friend helping us). Which means they shut off our power (we'd paid the bill, in cash at the PO, but that wasn't enuf for ENEL!). So a fax and a few cold nights later, it came back on, with a service charge for re-starting it.
We also don't get to Italy as often as we'd like and are really struggling with ENEL/ENI, neither of whom seem to really want the money!
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Quote:
Originally Posted by pigro
In the UK anyway, a company won't cancel an existing direct debit that you've set up in their favour - you would normally need to do that yourself directly with your bank.
More specifically, you'd certainly not find an option to cancel D/D instructions on any company's website (a) as above, they don't have authority to do so without your signed mandate and (b) their business model is never designed to make it easy to stop paying them money!
Not sure if the same applies in Italy but would presume so.
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After the same problems with credit card payment as many have already mentioned, we managed to get an account number we can transfer the invoice amount to.
(However, don't know if this would be expensive from England. We're transferring from Germany - Eurozone - which costs next to nothing.