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Furniture Discussions about where and how to find furniture for your Italian Home as well as opinions on different providers, markets, etc

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  #11 (permalink)  
Old 05-05-08, 07:52 PM
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Hi everyone who responded.
Looks like we shall have a busy time on our next visit.
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  #12 (permalink)  
Old 10-06-08, 06:10 PM
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Hi,
Sorry to hijack this thread but i need some urgent advice. I am trying to ring customer services at the Pescara Mondo Convenienza, as our furniture is due to be delivered this week. Today I have received 2 missed calls from them on my mobile but it wont allow me to ring them back using that number. I have the store number 0775 646160, the international code is 0039 and i also have the Pescara area code 085. I have tried every combination of numbers that i can think of but still cant get through.
Any suggestions?
Cheers
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  #13 (permalink)  
Old 10-06-08, 07:43 PM
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Hi Mucho,
We have got some of our furniture from them and if you email Katia on the Mondo Convenienza website she will sort you out .
Hope this helps.
Noelle
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  #14 (permalink)  
Old 10-06-08, 07:52 PM
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Quote:
Originally Posted by noelle View Post
Hi Mucho,
We have got some of our furniture from them and if you email Katia on the Mondo Convenienza website she will sort you out .
Hope this helps.
Noelle
Noelle

Does Katia speak any English?

I emailed a Veronica at Mondo who other forum memebers said speaks very good English. Unfortunetly, her email account is no longer active so I presume that she has now left Mondo.

Adrian
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  #15 (permalink)  
Old 11-06-08, 12:03 AM
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Hi Adrian.
Yes we were the same and had emailed Veronica and got no reply but we sent an open e mail and we got katia . Her english is perfect if a little formal .I just checked her full email address and it is
servizioclientismar@mondocov.it
We got our delivery no problem
Noelle
Noelle
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The Following User Says Thank You to noelle For This Useful Post:
Adrian Brown (12-06-08)
  #16 (permalink)  
Old 11-06-08, 05:15 PM
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Thanks Noelle, i have emailed katia. Hope she can help.
Cheers
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  #17 (permalink)  
Old 22-06-08, 11:36 PM
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Quote:
Originally Posted by noelle View Post
Hi Adrian.
Yes we were the same and had emailed Veronica and got no reply but we sent an open e mail and we got katia . Her english is perfect if a little formal .I just checked her full email address and it is
servizioclientismar@mondocov.it
We got our delivery no problem
Noelle
Noelle
Noelle

I sent an email to servizioclientismar@mondocov.it and it has just come back to
me undelivered. Do you have an alternative email address?

Thanks
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  #18 (permalink)  
Old 23-06-08, 04:50 PM
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I'm guessing nobody caught the Rai 3 show on Mondo a few months back?
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  #19 (permalink)  
Old 23-06-08, 08:30 PM
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What did it say about them?
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  #20 (permalink)  
Old 24-06-08, 06:22 AM
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They had a handful of upset customers and the company owner.

A few had install issues. The worst being one woman that was trapped under her kitchen cabinets when they fell off the wall.

The rest just never had the goods delivered.

I'm sure some of this is just a function of volume. Do enough sales and somebody will have problems.
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