Sky cuts BBC - British ex-pats up in arms

ITALY

Sky cuts BBC - British ex-pats up in arms


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Sky cuts BBC - British ex-pats up in arms

On Monday 1st March thousands of British ex-pats living in Italy tried to tune in to Sky Italia’s channel 138 to find, instead of their favourite programme on the BBC Entertainment [formerly BBC Prime] channel, a notice from Sky informing them that the channel was no longer available.

The international news channel BBC World was still broadcasting on Sky Italia, but of BBC Entertainment, which screens soap operas, drama series, British comedy and documentaries, there was not a trace. The British ex-pat community was in despair.
Would they never know who killed Archie, a character in the London-based series “Eastenders”? Who would get the ward sister’s job in the long-running hospital drama, “Casualty”? And gone from their lives was their weekly hour of nostalgia as they settled down with a cup of tea to watch “Coast”, a journey around the entire British coastline.

But soon despair turned to anger and, being British, the ex-pats’ anger turned into action: now they are bombarding Sky Italia with phone calls, emails and faxes and a 550-strong group, “Bring back BBC Entertainment on Sky Italia” has been formed on facebook. Group founder Carlo Castiglia writes:
“Like most of the British ex-pats when we subscribed to Sky Italia, we did it because BBC Entertainment was part of the Sky channels. As most of you have noticed from the 1st March BBC Entertainment is no longer part of the Sky platform! Without informing any of us they just took the channel off the platform. It’s disgraceful the way Sky are treating us.”

Sky Italia are sending out standard emails to members of the group and others who contact them. These say that Sky have not renewed their contract with BBC Entertainment and point out the other channels offered by Sky. This does not appease the British ex-pats, who say that they will cancel their Sky subscriptions en masse. Carlo Castiglia has been contacted by the BBC, who, in a courteous response to his email, say that they are aware of the facebook group and appreciate their support of BBC Entertainment. They state that, when the contract came up for renewal, they were unable to reach a mutually acceptable agreement with Sky.

You may wonder why British ex-pats who have lived in Italy for many years still wish to watch BBC Entertainment. These are people who love Italy and have embraced its culture. But when it comes to television, Italian channels with their endless quizzes, reality shows and dreadful soap operas have little to offer them. BBC Entertainment was, for many, a link with “home” and, whatever criticisms one may level at the BBC, one has to admit that, compared to many other broadcasters, the quality of its drama and documentary output is high.

The facebook group fights on and a side-benefit of its existence is that friendships are being formed among its members, who have this message for Sky Italia:
“We shall never surrender”.

7 comments

Lesley59 (not verified) wrote 1 year 49 weeks ago

I am writing on behalf of ex

I am writing on behalf of ex pats who live in the deep south (Lecce) all of us were in a state of shock last Monday when we realised that we could no longer follow our favourite soaps, documentaries etc. I personally pay 41 euros of month and I am ready to cancel with Sky. I am not really interested in any of the rubbishy programmes, I am not interested in 90% of the shows, serials and films which are endlessly repeated, SKy isn't even value for money, but I was prepared to pay even if I only watch a small percentage of what is on offer.

Patz (not verified) wrote 1 year 50 weeks ago

reply to Anne

Thanks, Anne.

NonnaLou (not verified) wrote 1 year 50 weeks ago

BBC Entertainment / Sky Italia

An excellent article. Brava !!!

We live in South Lazio and are also very unhappy with Sky Italia for suddently dropping BBC Entertainment from their channels.

We were astonished, as there had been no prior warning of the channel’s impending demise. SKY evidently thought it unnecessary to have the courtesy to advise its clients that this service was soon to be withdrawn. It is clear that SKY have no consideration for their viewers.

BBC Entertainment was the best of the few channels broadcast by SKY Italia that show better quality, English language programmes. This was the principal reason for subscribing to SKY Italia in the first place. It was my little “comfort zone” where I could enjoy some familiar British programmes, especially during the dark winter evenings.

SKY seems to be making the big mistake of choosing quantity rather than quality with regards to their entertainment programmes. Not everyone is interested in watching Sport, which is all Sky is prepared to throw money at.

I have written an article about this topic on our Blog, please take a look:

http://trecancelle.wordpress.com

Patz (not verified) wrote 1 year 50 weeks ago

sky

Hi, NonnaLou and thank you. I was, and remain, as astonished as you at the sudden removal of the channel without warning. I read ypur excellent articl3e on your blog but cannot find how to comment there. Pat

Giordana (not verified) wrote 1 year 50 weeks ago

BBCE

I not a British ex-pats, I am Italian but nevertheless have suffered (and still am) the loss of this channel. I used it to maintain a decent knowledge of the language but also enjoyed the humour and the documentaries. It was the channel I watched the most and I am now seeking to subscribe to SKY UK or even better to find a way that will enable me to see most of the English channels.
But I agree with everyone involved: it's a disgrace that Sky did not renew without eve taking the care of informing their clients. They keep adding silly channels and repeat programmes over and over again. Sky head office should look into this.... I would if a branch lost 30 milion euro...

Patz (not verified) wrote 1 year 50 weeks ago

loss of BBC Entertainment

Hi, Giordana. It's good to know that the channel was also appreciated by some Italians. As an English teacher, I can understand how it was useful to you. I agree with what you say. It's true that Sky keep adding silly channels.

Anne (not verified) wrote 1 year 50 weeks ago

Sky cuts BBC

Well done Pat, and excellent article :-)

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